Terms of Use
These Terms and Conditions explain the rules that govern use of our online casino and sportsbook services. They describe the relationship between us and you, the player, and set out your responsibilities, eligibility requirements, rules for promotions, payment handling and how we deal with disputes. By creating an account and using the site you agree to these terms and any additional rules that apply to specific promotions or payment methods.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only you may access your account credentials. If you suspect unauthorized access, notify us immediately via [email protected]. We may suspend or close accounts for suspicious activity, breach of these terms, multiple accounts, bonus abuse or other irregular behaviour. We reserve the right to withhold funds pending an investigation where necessary.
Eligibility requirements
You must be legally permitted to gamble in your place of residence and meet the minimum legal age for gambling where you live. We generally accept players who are adults in their jurisdiction, commonly 18 or older. Only one account per person, household and payment method is permitted. If local law prohibits real‑money gambling, you must not register or play for real funds.
Acceptable platform use
Use of the site must be lawful and in line with these terms. Prohibited activities include cheating, collusion, use of bots, account sharing, and attempts to manipulate games or promotions. You agree not to attempt chargebacks without first contacting our payments team. Repeated or serious breaches may result in account closure and loss of winnings.
General bonus and promotion rules
Promotions, bonus offers and free spins are subject to specific terms that apply in addition to these general rules. Bonuses may require a minimum deposit to activate and typically carry wagering requirements. For example, some welcome or match bonuses are subject to wagering on the deposit plus bonus before withdrawal is allowed. Game weighting, maximum bet limits while a bonus is active and cashout caps may apply - check the full terms for each promotion. We require identity verification before any withdrawal of bonus-related winnings.
Deposits and withdrawals
Available payment methods and limits are listed in your cashier. Minimum deposit levels for promotion eligibility are commonly set at moderate amounts. Withdrawals are subject to account verification and may take longer while we validate documents or payment details. You must provide valid identification, proof of address and supporting documents for payment methods when requested. We may impose transaction or weekly limits, and payment providers may apply fees; contact [email protected] for questions about processing times and limits.
Dispute resolution
If you have a concern about game outcomes, account actions or payments, contact [email protected] with full details. We will investigate and respond as promptly as possible. If the issue is not resolved to your satisfaction we provide an internal review process. Where legal or regulatory dispute procedures are applicable, those will be followed where required, subject to the applicable jurisdiction and local law.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Material changes will be posted on the site and your continued use of the platform after publication constitutes acceptance of the updated terms. It is your responsibility to review the terms regularly. For any questions about these terms, contact us at [email protected].