Contact our team
Need help? Our support team is ready to assist with questions about your account, withdrawals, payment methods, technical concerns, or general feedback. Contact us any time for account-related help, bonus balance queries, or issues with free spins and live betting. We can also assist with KYC verification and payment queries to speed up withdrawals. Use live chat, email or phone for a fast response and clear guidance.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat & email; help with account, withdrawals, verification) |
| General Enquiries | [email protected] (site questions, promotions, terms; typical reply within 24 hours) |
| Affiliates | [email protected] (partnerships, creative assets, commission reports; onboarding queries) |
| Phone | +1 647 382 7194 (English support; escalation for payment issues; click-to-call) |
| Working Hours | 24/7 (live chat 24/7; email responses Mon-Fri 09:00-18:00) |
Contact by email
Email is our preferred method for detailed requests, account issues or situations that require explanations or documents. Please send messages to [email protected] with a clear subject line and up-to-date contact details to speed handling. Attaching any relevant documents and your account ID helps avoid delays. We typically reply within a few business days depending on verification needs.
Send us a message
Response Time
Support response times: most inquiries are answered within one business day. For straightforward account or payment questions you’ll usually hear back quickly; complex cases such as detailed KYC checks or withdrawal investigations can take several days while we gather documents or verify information. If you need faster help, include screenshots and full case details to speed review.
Feedback
Have thoughts on the site? We welcome your feedback, suggestions or ideas to improve our pages, promotions and mobile experience. Send your comments and screenshots to [email protected] or use the contact form. Every submission is reviewed by our team and helps shape updates to features, promotions and usability. Thanks for helping us make the site clearer and more user-friendly.