Privacy & Data Protection

This Privacy Policy explains how we collect, use, store and protect personal information when you use SlotsGarden. We take your privacy seriously and aim to be clear about the data we gather, why we need it and how you can manage your information. This page covers the main categories of data we handle and the choices available to you.

Types of data we collect

We collect several types of information to operate the online casino and process account activity. These include personal data, technical data and transactional data.

Personal data

Personal data includes items you provide when registering or verifying your account - for example your name, date of birth, address, email and phone number. We may also collect identity documents and verification details where required as part of KYC checks before withdrawals or account changes.

Technical data

Technical data covers device and connection information such as IP address, browser type, operating system, device identifiers and location data derived from your device. We use this information to keep accounts secure and to ensure the site works correctly on your device.

Transactional data

Transactional data relates to your activity on the site - deposits, withdrawals, bet history, game play, bonuses claimed and payment method details. Payment method identifiers and parts of payment records are used to process transactions and prevent fraud.

How we use your information

We use data to provide and maintain your account, process payments, carry out identity verification, detect and prevent fraud, and comply with legal obligations. Data also helps us troubleshoot technical issues, respond to support requests and improve site performance. Where permitted, we may use aggregated or anonymized data for analytics and to understand user trends.

Data protection practices

We protect personal information using administrative, technical and physical safeguards appropriate to the sensitivity of the data. Access to personal data is limited to authorized staff and trusted service providers who require it to perform their duties. We use secure storage and routine reviews of our security controls to reduce the risk of unauthorised access.

Cookies and tracking technologies

We use cookies and similar technologies to enable core site functions, remember preferences, analyse site usage and support security measures. You can manage cookie settings through your browser or device. Disabling certain cookies may affect how the site behaves and limit access to some features.

User rights

You have the right to access, correct or request deletion of your personal data where applicable. You can update many account details from your profile settings. For verification documents, or if you need help accessing or correcting information, contact our support team through the site and we will guide you through the process.

Information sharing and third parties

We may share data with third-party service providers that support payments, identity verification, fraud prevention, game provisioning and analytics. We require these partners to protect your data and use it only for the services they provide. We may also disclose information if required by law or to respond to legitimate requests from authorities.

Policy updates

We may update this Privacy Policy from time to time. Any material changes will be posted on this page and, where appropriate, communicated to you via the site or by email. Continued use of SlotsGarden after updates signifies acceptance of the revised policy.